Comments on: Review: Axiom Transition Computer Bag Panniers http://austinontwowheels.org/2009/03/02/review-axiom-transition-computer-bag-panniers/ The Online Magazine of Austin Cycling Culture Tue, 15 May 2012 00:59:13 +0000 hourly 1 http://wordpress.org/?v=3.3.1 By: Axiom Support Team http://austinontwowheels.org/2009/03/02/review-axiom-transition-computer-bag-panniers/comment-page-1/#comment-2256 Axiom Support Team Tue, 03 Mar 2009 21:28:08 +0000 http://austinontwowheels.org/?p=4284#comment-2256 I’m really sorry to hear that you’ve had such a bad experience with one of our bags. I know how precious a laptop is and certainly how important they are to getting our jobs done. Many of us commute year-round and can understand how important having the right gear is, and your frustration with the bag if it didn’t meet your expectations. The thing is, we have tested our bags extensively to avoid the type of mishap you experienced and I’m curious to know if you had and used the proper/supplied hardware and mounted the bag correctly? If you used everything correctly then let us know so we can fix any problems the bag may have. If you’re unsure the next paragraph may help. Between the two hooks on this rear bag there should be a small piece of plastic, with three holes, that rotates, this is the Posi-Lock. When you put the bag on the rack and twist the Posi-Lock to the vertical position it will lock the bag into place making it almost impossible for the bag to eject off the rack, even through rough road conditions like train tracks or hitting a pothole. The Posi-Lock can be adjusted to three different positions so it will fit most conventional racks. The bungee with a hook is the quick latch and also is designed to keep the bottom of the bag from swinging out. When used properly the system has four points of connection: the Posi Lock, the two hooks and the bungee, creating a very secure system. Thank you for bringing this to our attention; consumer feedback helps us make a better product for everybody. On the next run of bags we are looking at including a sticker or tag attached to the Posi-Lock to better explain the use of this system and to ensure that people know how to properly secure their bags. Cheers, Cadeyrn Axiom Support Team www.axiomgear.com I’m really sorry to hear that you’ve had such a bad experience with one of our bags. I know how precious a laptop is and certainly how important they are to getting our jobs done. Many of us commute year-round and can understand how important having the right gear is, and your frustration with the bag if it didn’t meet your expectations.

The thing is, we have tested our bags extensively to avoid the type of mishap you experienced and I’m curious to know if you had and used the proper/supplied hardware and mounted the bag correctly? If you used everything correctly then let us know so we can fix any problems the bag may have. If you’re unsure the next paragraph may help.

Between the two hooks on this rear bag there should be a small piece of plastic, with three holes, that rotates, this is the Posi-Lock. When you put the bag on the rack and twist the Posi-Lock to the vertical position it will lock the bag into place making it almost impossible for the bag to eject off the rack, even through rough road conditions like train tracks or hitting a pothole. The Posi-Lock can be adjusted to three different positions so it will fit most conventional racks. The bungee with a hook is the quick latch and also is designed to keep the bottom of the bag from swinging out. When used properly the system has four points of connection: the Posi Lock, the two hooks and the bungee, creating a very secure system.

Thank you for bringing this to our attention; consumer feedback helps us make a better product for everybody. On the next run of bags we are looking at including a sticker or tag attached to the Posi-Lock to better explain the use of this system and to ensure that people know how to properly secure their bags.

Cheers,
Cadeyrn
Axiom Support Team
http://www.axiomgear.com

]]> By: JasonATXBS http://austinontwowheels.org/2009/03/02/review-axiom-transition-computer-bag-panniers/comment-page-1/#comment-2254 JasonATXBS Tue, 03 Mar 2009 17:11:37 +0000 http://austinontwowheels.org/?p=4284#comment-2254 One thing I do when I'm carrying a heavy load in my pannier is to strap a bungie around it horizontally and secure the ends to the rack. It tends to keep the bouncing to a minimum. I know it's not the most elegant of solutions, but it does the job and gives you a little added protection in case a clip fails. One thing I do when I’m carrying a heavy load in my pannier is to strap a bungie around it horizontally and secure the ends to the rack. It tends to keep the bouncing to a minimum. I know it’s not the most elegant of solutions, but it does the job and gives you a little added protection in case a clip fails.

]]> By: Jared http://austinontwowheels.org/2009/03/02/review-axiom-transition-computer-bag-panniers/comment-page-1/#comment-2252 Jared Tue, 03 Mar 2009 16:26:53 +0000 http://austinontwowheels.org/?p=4284#comment-2252 I use Ortlieb bags for touring and commuting. I LOVE their mounting system and have been down some pretty rough roads fully loaded and they have never come off. Many other manufactures use a similar system with a cam lock on the rack. If you set them up correctly they'll never come off. Can't say the same for other bags that I've used that had the "hook and spring" attachment system. Sorry your laptop had to take one for the team. Stay way from those pesky hooks and springs! I use Ortlieb bags for touring and commuting. I LOVE their mounting system and have been down some pretty rough roads fully loaded and they have never come off. Many other manufactures use a similar system with a cam lock on the rack. If you set them up correctly they’ll never come off. Can’t say the same for other bags that I’ve used that had the “hook and spring” attachment system.

Sorry your laptop had to take one for the team. Stay way from those pesky hooks and springs!

]]> By: marcus http://austinontwowheels.org/2009/03/02/review-axiom-transition-computer-bag-panniers/comment-page-1/#comment-2230 marcus Mon, 02 Mar 2009 23:50:48 +0000 http://austinontwowheels.org/?p=4284#comment-2230 Spencer, I used to have the Novara bag set on my old Trek. They're very good, I agree. I think you'll be very happy with them. I only got rid of them once I had a couple of bikes where the rack metal was too big in diameter for the clip-on part of the bags to work anymore. Spencer,

I used to have the Novara bag set on my old Trek. They’re very good, I agree. I think you’ll be very happy with them.

I only got rid of them once I had a couple of bikes where the rack metal was too big in diameter for the clip-on part of the bags to work anymore.

]]> By: Spencer http://austinontwowheels.org/2009/03/02/review-axiom-transition-computer-bag-panniers/comment-page-1/#comment-2229 Spencer Mon, 02 Mar 2009 23:36:06 +0000 http://austinontwowheels.org/?p=4284#comment-2229 That is terrible story and something that I am really hoping to avoid. I just completed my "must find a pannier for my giant laptop" mission myself. My search lasted about a month. I bought a cheap but great rack from YellowBike this past Friday night for $10. I installed it on site. I have a 17in laptop that weighs a ton. It's 15in across as well. My month long search for the pannier part ended Sunday after volunteering with the Chris Riley campaign. I took my laptop with me to REI and found the Novara Transfer Panniers. I paid $109 for the two of them. http://www.rei.com/product/780451 Today was my first commute to work which involves a few bus transfers. I can take them on and of of my bike quickly and because I added a shoulder strap from my old laptop back, loading my bike is pretty easy. Also, they come with an awesomly ugly yellow mini poncho for each. So far so good. No more sore, stiff back. I can't wait for the ride home! That is terrible story and something that I am really hoping to avoid. I just completed my “must find a pannier for my giant laptop” mission myself. My search lasted about a month. I bought a cheap but great rack from YellowBike this past Friday night for $10. I installed it on site.

I have a 17in laptop that weighs a ton. It’s 15in across as well. My month long search for the pannier part ended Sunday after volunteering with the Chris Riley campaign.

I took my laptop with me to REI and found the Novara Transfer Panniers. I paid $109 for the two of them. http://www.rei.com/product/780451

Today was my first commute to work which involves a few bus transfers. I can take them on and of of my bike quickly and because I added a shoulder strap from my old laptop back, loading my bike is pretty easy. Also, they come with an awesomly ugly yellow mini poncho for each.

So far so good. No more sore, stiff back. I can’t wait for the ride home!

]]> By: Eric http://austinontwowheels.org/2009/03/02/review-axiom-transition-computer-bag-panniers/comment-page-1/#comment-2220 Eric Mon, 02 Mar 2009 19:28:43 +0000 http://austinontwowheels.org/?p=4284#comment-2220 Ouch - thanks for writing this up, one more option to scratch off my list. It makes that $170 Arkel Commuter bag that I'm trying to convince myself to buy look like a good investment rather than an luxurious extravagance. Ouch – thanks for writing this up, one more option to scratch off my list.

It makes that $170 Arkel Commuter bag that I’m trying to convince myself to buy look like a good investment rather than an luxurious extravagance.

]]> By: Weiland http://austinontwowheels.org/2009/03/02/review-axiom-transition-computer-bag-panniers/comment-page-1/#comment-2219 Weiland Mon, 02 Mar 2009 19:22:48 +0000 http://austinontwowheels.org/?p=4284#comment-2219 Thanks for taking one for the team, too bad it's at $1K price tag! Thanks for taking one for the team, too bad it’s at $1K price tag!

]]> By: marcus http://austinontwowheels.org/2009/03/02/review-axiom-transition-computer-bag-panniers/comment-page-1/#comment-2214 marcus Mon, 02 Mar 2009 17:52:49 +0000 http://austinontwowheels.org/?p=4284#comment-2214 Nope, that's the biggest problem here, I think. The hooks are far too short, and have no clip system. This could be easily solved in so many ways, but now I'm out $1,000 because of their stupidity. I think I'm gonna be typing up blog posts on my netbook for a long time, cause I can't really afford to get that sucker fixed. Nope, that’s the biggest problem here, I think. The hooks are far too short, and have no clip system. This could be easily solved in so many ways, but now I’m out $1,000 because of their stupidity. I think I’m gonna be typing up blog posts on my netbook for a long time, cause I can’t really afford to get that sucker fixed.

]]> By: JasonATXBS http://austinontwowheels.org/2009/03/02/review-axiom-transition-computer-bag-panniers/comment-page-1/#comment-2213 JasonATXBS Mon, 02 Mar 2009 17:50:24 +0000 http://austinontwowheels.org/?p=4284#comment-2213 Wow, what a bummer! I use the Axiom Typhoon roll-top dry bags and have NEVER had a problem with them disengaging, even when loaded down way more than they recommend. Do the two hooks that go over the rack have rubber parts that rotate to lock them in place? They do on mine and they keep the thing attached tight. Wow, what a bummer! I use the Axiom Typhoon roll-top dry bags and have NEVER had a problem with them disengaging, even when loaded down way more than they recommend. Do the two hooks that go over the rack have rubber parts that rotate to lock them in place? They do on mine and they keep the thing attached tight.

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